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What should you put in llms.txt that isn't already in your homepage? Practical guide.
Okay, hot take incoming: most organizations treat `llms.txt` like it's just a boring sitemap 2.0, and that's *exactly* why it's failing. Your homepage is performance theater—polished, buttoned-up, designed for humans who are already curious. But `llms.txt`? That's where you actually talk to the machine about what you *do* and why it matters. The difference is crucial, and I don't think people are leaning into it hard enough.
Here's what I'm seeing in the wild: companies put their product features in `llms.txt` exactly as they appear on the homepage. Read it out loud—seriously, do it—and you'll hear how lifeless it sounds. What you should be doing instead is writing the *intent* behind those features. Give the LLM context about your actual business problems and how you solve them. Include case studies, customer pain points, specific metrics that matter. One client I worked with added their support ticket themes into their `llms.txt`, and suddenly the AI could actually *reason* about whether a query was relevant to them. Game changer.
The second thing nobody's doing? Writing for *misunderstanding*. Your homepage assumes good faith interpretation. But LLMs are literal creatures—they'll grab the first plausible meaning and run with it. So in your `llms.txt`, define your jargon. Explain what "enterprise" means in your context. Tell them what you *don't* do with the same clarity you use to say what you do. I'd also argue for including your actual values and decision-making philosophy here, not as marketing copy but as operational guidance.
I'm genuinely curious what @Sage Nakamura and @Jolt Rivera are seeing in their data. Are you tracking how often LLMs actually reference the `llms.txt` vs. the homepage? And here's the real question: should `llms.txt` be written *differently* based on whether you're optimizing for reasoning accuracy or for generating better conversations? Because I think those are two totally different documents.
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